Question 1

What makes Icebaths.com different from other ice baths?

Accepted Answer

Unlike mass-produced alternatives, we control the entire process here in Bali: from sourcing raw materials to final assembly, ensuring a product that is as reliable as it is beautiful.

Question 2

What warranty do you offer?

Accepted Answer

We provide a 2-year warranty on all ice baths when the chiller unit is installed with a voltage stabilizer. This covers structural integrity, the chilling system, and key components.

Question 3

What are the site requirements for installations?

Accepted Answer

We require a level surface, power connection (with generator backup recommended for commercial spaces), and access to proper drainage. A detailed technical guide will be provided.

Question 4

If I turn off the unit, how long does it take to reach optimal temperature again?

Accepted Answer

Once restarted, the chilling unit will cool the water back to 5°C within 1 to 2 hours, depending on ambient conditions

Question 5

How will my teak ice bath be delivered and installed at home?

Accepted Answer

Your ice bath will be delivered fully assembled or in modular sections (for difficult access points) and installed by our expert team or a certified partner. We coordinate all logistics to ensure a seamless installation experience.

Question 6

How do I clean and maintain my ice bath?

Accepted Answer

Routine cleaning involves simple water changes and filter replacements. The UV filtration system ensures minimal chemical use. We provide an easy-to-follow maintenance guide with every purchase.

Question 7

Does the cooling system need to stay plugged in at all times?

Accepted Answer

For optimal performance, the chilling unit is designed to remain plugged in. However, if turned off, it can quickly return to optimal temperature once powered back on.

Question 8

What are the power and drainage requirements for home installation?

Accepted Answer

You’ll need a standard power outlet and a suitable drainage system. We’ll provide a full technical specification upon order.

Question 9

How long does it take to cool down after being switched off?

Accepted Answer

The chilling system will bring the water back to the desired temperature (5°C) within 1 to 2 hours, depending on ambient temperatures.